Privacy Policy

When you reach out to us, we collect the details you give us directly. That includes your name, phone number, email address, and the service address where the water heater work will happen. If you describe your water heater problem, we keep those notes too.

We also collect some information automatically when you visit our website. This includes your IP address, browser type, device type, and the pages you view. We use cookies and similar tools to gather this data, which helps us understand how people find and use our site.

We use your contact details to schedule your water heater replacement, send you a confirmation, and keep you updated on the job. If you call or message us, we use your information to respond and to give you an accurate upfront price for the work.

We also use website data to improve our site and make sure it works well on phones and computers. We may use your email or phone number to follow up about your service or to send occasional updates about our business, but only if you have asked to hear from us.

Our website uses cookies to remember your preferences and to see how visitors move around the site. Cookies are small files stored on your device. They help us load pages faster and understand which information is most useful to people looking for water heater replacement.

You can turn off cookies in your browser settings at any time. If you do, some parts of our site may not work as smoothly, but you can still call us at (941) 307-1251 to get help.

We use trusted third-party tools, like Google Analytics, to see how many people visit our site and which pages they read. These tools collect anonymous data such as your approximate location, device, and browsing activity. They do not identify you by name.

We may also use third-party scheduling or messaging tools to confirm your appointment. These providers only get the information needed to do their job, and they are required to protect it.

We do not sell your personal information. We share it only with the people who help us run our business, such as scheduling software providers or payment processors. They only see what they need to complete your service.

We may also share information if the law requires it, or if we need to protect the safety and rights of our customers, our team, or the public.

We keep your contact and service records for as long as we need them to provide warranty support and to meet our legal and accounting requirements. When that time is up, we securely delete or anonymize your information.

If you ask us to remove your information and we are not required to keep it, we will delete it within a reasonable time.

We protect your information with reasonable safeguards, including secure servers, restricted access, and encrypted connections where appropriate. Only team members who need your information to do their jobs can see it.

No method of sending data over the internet is completely secure. We work hard to keep your information safe, but we cannot promise absolute security.

You can ask us to see, correct, or delete the personal information we hold about you. You can also ask us to stop sending you marketing messages at any time.

To make a request, call us at (941) 307-1251 or email us at the address below. We will respond as quickly as we can. If you are a Florida resident, you may have additional rights under state law, and we will honor those as well.

Our services are for adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us their information, please contact us so we can remove it.

We may update this policy from time to time to reflect changes in our practices or the law. When we do, we will post the new version on this page and update the effective date at the top.

If we make a major change that affects how we use your personal information, we will let you know by email or by a notice on our website.